Mission, Vision, Values

Our Mission
To improve human health and well being by providing valued pharmaceutical products and services.

Our Vision
To be recognised as a trusted and respected leader in our chosen healthcare segments in Asia-Pacific and Africa:
• consistently delivering value to patients, customers, employees and shareholders;
• where people value speed, simplicity and efficient delivery on our promises;
• accountable for the environmental, social and economic impact of our actions;
• with a Top 3 selling product in key therapy areas where we compete;
• with sustainable growth that doubles our business every five years.

Our Values
At iNova we add value through:

Our People:
We are passionate about nurturing people on a professional and personal level
• We highly value our diversity and recognise individual contribution.
• We provide opportunities, encouraging and supporting personal development.
• We actively encourage individual initiative, creativity and teamwork.
• We empower people to perform to the best of their ability.
• We acknowledge and celebrate success.
• We respect a person’s entitlement to work and personal life balance.

Our Products:
We take pride in and are committed to excellence at every stage of the product cycle
• We provide excellent products and quality services.
• We aim to ensure our products represent value for money.
• We are committed to ensuring when our customers want a product they get it.
• We passionately pursue opportunities to add value to patient and consumer lives.

Our Integrity:
We are ethical in all that we do and say
• We treat everyone with fairness and respect.
• We engage in open and honest communication.
• We are reliable and trustworthy.
• We take personal accountability for all our actions.

Our Customers:
We listen to customers, understand their needs and aim to consistently meet their expectations
• We actively listen to internal and external customers.
• We prioritise their needs based on risk and return.
• We aim to consistently meet their expectations and provide best value.
• We welcome frank and constructive feedback to improve our service.
• We make it easy to do business with us.